Personal Information We Collect:
When you interact with us or we interact with you in relation to our services, you may provide us with or we may obtain personal information about you, such as
Contact details: information that allows us to contact you directly such as your name, email address, phone number, home address.
Images: files which you have sent to us in order to receive a personal quote for HPT® scalp micro-pigmentation, or any other reason relating to your treatment.
Records of your interactions with us: any enquiries you make, notes from telephone conversations, texts, emails or social media accounts such as details of availability or personal information you have given to us relating to our service.
Technical data: such as your IP address, your login data, details about your browser, length of visit to pages on our website (www.hair-ink.co.uk) , page views and navigation paths, the number of times you visit our website, time zone settings and other technology on the devices you use to access our website.
Where We Collect Your Information:
We will collect personal information from the following sources:
Directly from you: when you use our website, make an enquiry online, via email, telephone, text , WhatsApp or communicate with us directly in some other way.
From our website www.hair-ink.co.uk : automatically collects website usage data via cookies in line with the cookie settings on your browser.
Third party applications: WordPress, Google Analytics and Google Adwords. We may use other third-party services, which are not mentioned in this legal document, as they do not collect sensitive information about the user.
How We Use Your Data:
We will use your data in order to:
Provide our service: arrange your consultation and treatment appointments and contact you regarding them.
Process financial transactions: to enable you to purchase our services
Respond to enquiries: related to our service and deal with complaints via email, phone or online
Manage our business: to improve and provide you with the best service Internal record keeping: administer and protect our business and deliver relevant website content: advertisements and promotions to you about our service
Receiving & Unsubscribing From HAIR ink. Limited Updates
HAIR ink. Limited Updates
HAIR ink. Limited can send you updates about our products, services and promotions with your consent. If you have provided your consent, you can withdraw it at any time (see “Unsubscribe from HAIR ink. Limited updates” below). If you have consented to this, we will send you HAIR ink. Limited updates through the preferred communication method(s) you selected.
We may also obtain personal information where you “like” us, create posts or otherwise interact with our pages on social media platforms and may in response, use this information to communicate with you or provide relevant content via those social media platforms about our products, events and promotions where permitted to do so in accordance with applicable laws. Please refer to the privacy policies of the social media platforms for information about how they collect and use your personal information.
Unsubscribe From HAIR ink. Limited Updates
If you have previously registered to receive HAIR ink. Limited updates relating to our services, and you no longer wish to receive these, you can request that we amend your preferences. You can do this in one of two ways. You can either click the update preferences / unsubscribe link in the email or communication you received, or by contacting us directly by responding to that particular communication. HAIR ink. Limited will stop sending updates in respect of which you withdraw your consent within a reasonable period and in any event within 28 days of receiving your request, in order to allow sufficient time for the change to be administered. You may also opt out of receiving instant message notifications on your phone by responding to that communication also.
Our Lawful Ground Of Processing
Under the general data protection regulations (GDPR), we are only legally able to process your personal data if we have a lawful ground for doing so. Our Lawful grounds of processing are:
Legitimate interests to provide our services to you as requested.
Compliance with legal obligation to obtain personal information from you to be able to provide our service to you.
Establishment exercise or defence of legal claims keep records of our communication and your information for insurance purposes.
Who We Share Your Personal Information With
We do not sell, rent or trade your data. However we may share your data with the following:
Our employees: For the purpose of a providing our service to you.
Service providers: IT, system administration and CRM services for the purpose of growing the business and improving our service.
We do not disclose personal information to anyone else except as set out unless we have your consent or we are legally obliged to do so.
Where We Store Your Personal Data
We will always do our best to hold your information securely.
However, unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
How Long We Keep Your Data For
We may keep your data infinitely for the purpose of record keeping in relation to providing our service to you.
Information which we collect from you may be stored, processed in and transferred to countries outside of the EEA. (European Economic Area)
Third Party Sites
Our site www.hair-ink.co.uk may from time to time contain links to other useful websites or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check those policies before you submit any personal data to these websites.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
Your Rights In Relation To Your Personal Information
If you would like to exercise any of these rights in relation to the personal information we hold about you or wish to change your preferences at any time, please contact us firstname.lastname@example.org. Please note that we may require you to verify your identity before allowing you to access your personal information.